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Privacy Policy

Last updated: February 17, 2026

1. Introduction

BankStatementIO ("we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when using our services.

By using our services, you agree to the practices described in this Privacy Policy.

2. Data We Collect

We collect several types of information to provide and improve our services:

Data Type Examples Purpose
Account Data Name, email, password (encrypted) Authentication & identification
PDF Files Bank account statements Data parsing process
Transaction Data Parsing results (date, description, amount) History & dashboard
Usage Data Activity logs, IP address Security & analytics

About PDF Files: PDF files you upload are processed for data extraction, then automatically deleted after processing is complete. We do not store your original files.

3. Use of Data

We use the collected information for:

  • Providing and maintaining bank statement parsing services
  • Processing transactions and managing your account
  • Sending service-related notifications (activation emails, password reset)
  • Improving service accuracy and quality
  • Detecting and preventing fraudulent activity
  • Complying with legal obligations

We do not use your data for:

  • Sending marketing emails without consent
  • Selling to advertisers or data brokers
  • Profiling for third-party commercial purposes

4. Data Storage

We store your data with the following provisions:

  • Account data: As long as your account is active, plus 30 days after account deletion
  • PDF files: Automatically deleted immediately after parsing is complete
  • Parsing results: Stored while account is active for your history and reference
  • Activity logs: Stored for a maximum of 90 days

Important: If you delete your account, all data including parsing history will be permanently deleted after a 30-day retention period.

5. Data Security

We implement industry-standard security measures to protect your data:

  • Transmission encryption: All communications use HTTPS/TLS 1.3
  • Storage encryption: Sensitive data is encrypted at rest
  • Password hashing: Passwords are stored with secure bcrypt algorithm
  • Limited access: Only authorized personnel can access systems
  • Monitoring: 24/7 security monitoring to detect threats
  • Backup: Data is regularly backed up with encryption

While we strive for maximum security, no system is 100% secure. Please keep your account credentials confidential.

6. Data Sharing

We DO NOT sell your data to third parties. Your data is only shared in the following situations:

  • Service providers: Third parties that assist our operations (hosting, email) under confidentiality agreements
  • Legal obligations: If required by law, court order, or competent authorities
  • Security: To protect the rights, security, or property of us and other users
  • With consent: If you explicitly consent to data sharing

Guarantee: Your financial transaction data will never be sold or shared for third-party commercial purposes.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of personal data we hold about you
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your data and account
  • Export: Download your data in a machine-readable format
  • Restriction: Request restriction of certain data processing
  • Objection: Object to data processing for certain purposes

To exercise these rights, contact us at [email protected]. We will respond within 30 business days.

8. Cookies & Tracking

We use cookies and similar technologies for:

  • Essential cookies: Authentication and session security (required)
  • Preference cookies: Storing your settings
  • Analytics cookies: Understanding how users interact with our service

We do not use third-party advertising tracking cookies.

You can manage cookies through your browser settings. However, disabling essential cookies may affect service functionality.

9. Policy Changes

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated "Last updated" date.

For significant changes, we will notify you via email or dashboard notification before the changes take effect.

We recommend reviewing this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

BankStatementIO

Email: [email protected]

Website: https://bankstatementio.com

Location: Indonesia